Your privacy is our priority. This document explains in detail how laju99 collects, uses, stores, and protects your personal information as a member of our platform in Malaysia.
Here is how we ensure your personal data remains safe, organised, and used responsibly.
All data transmitted between your device and laju99 servers is protected by 256-bit SSL encryption. Sensitive data is stored in encrypted format and cannot be accessed by unauthorised parties.
Your data is used solely for the purposes clearly stated in this policy. We do not use your information for any other purpose without obtaining your consent first.
Laju99 has never and will never sell, rent or trade your personal data to any third party for marketing or commercial purposes without your consent.
All our data management practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are fully respected and upheld.
We are committed to being transparent about what we collect and why. There is no hidden data collection — everything we do with your data is openly explained in this document.
You have the right to access, correct, and request deletion of your personal data. The laju99 account panel makes it easy to manage your privacy preferences.
This Privacy Policy describes the personal data management practices of laju99 and applies to all members using the laju99.bet platform. By continuing to use our services, you acknowledge that you have read and understood this policy.
Laju99 understands that your trust is our most valuable asset. As an online casino and sports betting platform serving the Malaysian market, we take our responsibility to protect your personal data very seriously.
This Privacy Policy is prepared in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and explains in detail how we handle the information you share with us. We want you to feel confident that your personal data is in responsible hands.
This policy applies to all channels of interaction with laju99, including the laju99.bet website, the laju99 mobile app, email communications, customer support via live chat, and all other services we offer. In the event of any conflict between this policy and the specific terms of any service, those specific terms shall prevail.
Laju99 only collects data that is strictly necessary to deliver our services effectively and securely. The following are the categories of data we collect:
| Data Category | Data Examples | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Mandatory (KYC) |
| Contact Information | Email address, phone number, full address | Mandatory |
| Financial Information | Bank account number, bank name, transaction records | Mandatory (Payment) |
| Technical Data | IP address, browser type, operating system, device ID | Automatic |
| Activity Data | Game history, wagering records, login logs | Automatic |
| KYC Documents | MyKad copy, passport, bank statement | Mandatory (Verification) |
We do not collect sensitive information such as biometric data, medical records, or religious beliefs. All data collection is limited strictly to what is necessary for platform operations.
Your personal data is collected through several different channels when you interact with the laju99 platform:
In some cases, we may receive information about you from payment service providers we use, third-party identity verification agencies, or, where applicable, regulatory authorities.
Laju99 uses your personal data solely for legitimate purposes directly related to the provision of our services. The following are the primary purposes for which your data is used:
If we intend to use your data for a new purpose not listed here, we will notify you in advance and, where required, obtain your consent before proceeding.
Laju99 does not sell or transfer your personal data to third parties for marketing purposes. However, there are limited situations where we may need to share your information with certain parties:
Transaction information is shared with payment gateway providers such as FPX, DuitNow, and e-wallet providers as required to process your deposits and withdrawals. These providers are bound by strict confidentiality agreements.
Certain game data is shared with third-party game providers that supply casino content on our platform. This sharing is limited strictly to what is required for game operations.
We may be required to disclose your data to relevant authorities when mandated by law, court order, or valid regulatory directive. In such situations, we will endeavour to notify you in advance where permitted by law.
In the event of a merger, acquisition or sale of laju99 assets, your personal data may be transferred as part of those assets. You will be notified in advance of any change in ownership or use of your data.
All third parties we engage are required to meet data protection standards equal to or higher than those we apply ourselves.
The security of your personal data is a responsibility we take seriously. laju99 implements multiple layers of technical and organisational security controls to protect your information:
While we take all reasonable steps to protect your data, no system is entirely risk-free. Should any data breach occur that affects you, we will notify you promptly.
Laju99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality. Most modern browsers allow you to view, delete, and block cookies easily through the settings menu.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our policy, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal information.
You may request deletion of your personal data, subject to legal retention obligations.
You may request that we restrict how we process your data under certain circumstances.
You have the right to receive your personal data in a machine-readable format for transfer.
You have the right to object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact our support team via live chat or email at [email protected]. We will process your request within 14 business days.
Laju99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.
Once the designated retention period has elapsed, your personal data will be securely deleted or anonymised in accordance with our data management procedures.
Laju99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. Any amendments will take effect immediately upon publication on this website.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to help. You can reach us via live chat available 24 hours a day, 7 days a week, or by email at [email protected]. We are committed to responding to all privacy-related enquiries within 5 business days.